Associate Partner Retail: Multi Channel, eCommerce, Order Management - Detroit

Associate Partner Retail: Multi Channel, eCommerce, Order Management








Job ID GBS:0479372 Job type Full:time Regular
Work country USA Posted 13:Apr:2012
Work city : Any, Job area Consulting and services
Travel Up to 5 days a week (home on weekends:based on project requirements) Job category Consultant
Business unit ConServ Job role Industry Consultant
Job role skillset INDUSTRY.Retail
Commissionable/Sales:Incentive jobs only No


Job description
IBM Global Business Services (GBS) has established a global team of retail thought leaders and experts in the areas of Multi Channel Retailing, eCommerce, Customer Analytics and Merchandising. The focus of this team, the Retail Center of Competence, is developing solutions and transformational programs for retailers on customer:centric journeys across the globe.

The role of Associate Partner will drive consulting sales in the areas of: Retail Multi Channel, eCommerce, and Order Management cross technology, process and strategic change initiatives to IBMs large:scale Retail clients in the US and globally.

Project Profiles: Demonstrated leadership across all phases of large, complex engagements, including functional, international or cross:organizational teams. Can provide oversight to multiple engagements at one time.

Sales and Proposal Management: Establishes project vision and objectives with the client. Leads proposal team through development of project scope and approach to solution client issue. Understands and abides by the quality assurance guidelines. Can draft and review responses to Requests for Information (RFI), responses to Requests for Proposal (RFP), IBM contracts, and IBM statements of work.

Project Delivery Tasks: Assisting with the client sale and early stages of client delivery, ensuring transition from sales to delivery team. Leads work sessions and deliverable presentations with client CXO members. Identifies and secures new and follow on work with clients.

Knowledge Management: Ensures the use and collection of intellectual capital on the engagement.

People Management: Mentors junior consultants on the proposal team, engagement manager and other junior delivery consultants as appropriate.

Relationship Management: Develops relationships with client executives at CxO level. Strong executive presence with the ability to establish credibility in first client meeting.

Competency: Recognized as an expert in their competency and/or specific offerings.

Retail community: Participates in and/or is responsible for the creation, harvesting, protection and reuse of IBMs intellectual capital. Participates actively in and in some cases leads knowledge sharing activities like communities of practice, forums, conferences and/or other knowledge exchanges.

Travel can be up to 5 days per week and international travel is required for this role.

It is also expected that new hires live within a reasonable commuting distance (generally 50 mi or less) of the following cities: Atlant